Return and Refund Policy

At Yogesh Photography, we strive to provide our clients with the highest quality photography services and products. Your satisfaction is our top priority. Please review our return and refund policy below.

 Services:
1. **Photography Sessions:**
– **Booking Cancellations:**
– Cancellations made more than 14 days before the scheduled session will receive a full refund.
– Cancellations made between 7-14 days before the session will receive a 50% refund.
– Cancellations made less than 7 days before the session are non-refundable.
– **Rescheduling:**
– You may reschedule your session once at no additional charge if requested at least 7 days before the original date.
– Rescheduling requests made less than 7 days before the session may incur a fee.

2. **Event Photography:**
– **Booking Cancellations:**
– Cancellations made more than 30 days before the event will receive a full refund.
– Cancellations made between 14-30 days before the event will receive a 50% refund.
– Cancellations made less than 14 days before the event are non-refundable.
– **Rescheduling:**
– Rescheduling requests will be accommodated based on availability and may incur additional charges.

 Products:
1. **Digital Products:**
– Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges for digital downloads once they have been delivered.
– If you encounter any issues with your digital files, please contact us within 7 days of purchase, and we will assist you in resolving the problem.

2. **Prints and Physical Products:**
– If you receive a damaged or defective item, please contact us within 14 days of receiving your order. We will arrange for a replacement or a full refund.
– To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
– Custom or personalized orders are non-refundable unless they arrive damaged or defective.

 How to Request a Return or Refund:
– To initiate a return or request a refund, please contact our customer service team at [Your Contact Information] with your order number and a detailed description of the issue.
– We may require photos of the damaged or defective item to process your request.
– Once your return or refund is approved, we will process the refund to your original payment method. Please allow 5-10 business days for the refund to appear in your account.

 Exceptions:
– We do not offer refunds for dissatisfaction with the artistic style or composition of the photographs, as these are subjective qualities.
– Refunds will not be issued for missed sessions or events due to client tardiness or absence.

 Contact Us:
If you have any questions or concerns about our return and refund policy, please do not hesitate to contact us at [Your Contact Information]. We are here to help and ensure you have a positive experience with Yogesh Photography.

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This policy can be customized to fit the specific needs and terms of your photography business.